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Payments & Returns

ORDER AND PAYMENT METHODS

We accept the following credit cards directly on the Sweet Solutions website through our secure merchant processor, Paypal:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Credit Card Security

We want you to feel confident that your purchase is transacted with the utmost security. We employ the Internet's strongest security technologies, including Secure Sockets Layer (SSL). Transactions are protected by the highest levels of encryption available to ensure security and privacy. The information is encrypted on your computer and decoded on our merchant processor's secure server (Sweet Solutions does not store your credit card information).

However, even with our extra security precautions, we recognize that not everyone wants to or feels comfortable purchasing online with credit cards. For these customers, we offer a number of other ways to purchase from Sweet Solutions website.

Phone Orders

To keep our prices low, Sweet Solutions provides an online store with all orders made through our secure online shopping cart. However, as a courtesy to our customers who prefer to place their orders over the phone instead of online, we recently hired a team of operators to take phone orders. You may now place your order via the phone 24 hours per day, 7 days a week. Please note that this phone line is for new orders only. Please DO NOT call this number to ask product questions or inquire about your order status - the operators are unable to answer these questions and you will only get frustrated. For questions about our products, policies, your account or past orders - please use our Contact Us Form in Contact US page. When calling our customer services department, please have your order number, credit card information, and your billing/shipping address. Our toll-free number when placing orders is 1-866-517-9338.

Paypal

If you've never ordered from us before, please create an account to ensure we have your correct information by clicking here. When using PayPal to place your order, email us at Contact Us and provide the following information: (i) the quantity and product number of each item you'd like to order, (ii) your shipping address and phone number and (iii) add $0.99 for U.S. shipping (free U.S. shipping if over $75) and 7.00% sales tax if your shipping address is within New Jersey (no sales tax outside of New Jersey). After emailing the above information, you may Paypal your order total to: customerservice@ez-sweetzstore.com

If you can't download the form, you may send your order and payment to Sweet Solutions Inc., PO Box 6082, Edison, NJ 08818. Please include the following information: (i) the quantity and product number of each item you'd like to order, (ii) your shipping address and phone number and (iii) a check or money order for your total order, plus $0.99 for U.S. shipping (flat rate for all mail orders) and 7.00% sales tax if your shipping address is in New Jersey (no sales tax outside of New Jersey). Please note that all orders by check or money order will not ship until the payment clears.

30 Day Money-Back Guarantee

We want you to be fully satisfied with every item that you purchase from www.EZ-SweetzStore.com. If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price, minus the shipping, handling, gift wrap, or other charges.

Any unused product must be returned along with purchase order information to ensure full credit.

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