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Shipping & Return FAQ

How much is the shipping charge?

For US destinations, we offer a fixed shipping charge of $4.95 per order by UPS Ground delivery within the contiguous 48 United States. We also offer UPS Next Day, Next Day Saver, Two Day, and 3 Day Select as well as US Postal Service Priority Mail services at a higher cost. The exact cost is based on the weight and destination of the package. In order to determine the shipping cost, we need to know the exact products and quantities you are ordering. Our online ordering system will automatically calculate the shipping options and charges for you, so just add the items to your shopping cart and then display the shopping cart contents to see the shipping options and charges.

Shipping charges on international and other orders not within the contiguous 48 United States are based on the destination and the weight of the package. In order to determine the shipping cost, we need to know the exact products and quantities you are ordering. Our online order form will automatically calculate the shipping options and charges for you, so just add the items to your shopping cart and then display the shopping cart contents to see the shipping options and charges.

I own a gym or retail store and would like to buy products from you for resale. Do you have a wholesale price list?

We offer two ways to get discounts on an order - including substantial discounts at the wholesale level.

  1. The total value of your purchase 5% off on $200 or more
    • There is a small $4.95 shipping charge in the contiguous 48 United States or more for outside the 48 states. Our shopping cart handles all of this very nicely in computing and presenting all of the possible shipping options and charges prior to checking out.
  2. Special wholesale pricing if you are a reseller and your orders average $2000 per month or more. Minimum order is $500. Pre-payment is required. If interested, contact us.

Please review our Ordering Policies for complete information.

If you have a website, we also offer a way for you to make money by participating in our Affiliates Program which pays you for referring people that actually make a purchase at our website. Please contact us for more information.

Are your products legal to import into my country?

We do not know. Check with your country's Customs office or other drug control agency. We will attempt to maintain a list of the appropriate organization to contact in various countries.

I selected Airmail as my shipping method. How can I track my package?

International Airmail packages do not have an ID or tracking number. If you select International Airmail as your shipping method, your package will be delivered to you by your local postal service. The International Airmail service is provided by USP who picks up the packages from our warehouse, processes the packages and puts them directly into the postal service of your country.

The shipping times to International addresses via Airmail can vary greatly. In our experience, it is not unusual for it to take several weeks (even if you have received packages quicker on previous orders with us). This delivery service requires that we wait 60 days from the date of the shipment before we can begin trace proceedings. If you do not receive your package within 60 days, please let us know.

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